{"custom_content": {"display_custom_product_attributes": [{"attribute": "restrictionAttributeMessage", "template": "${restrictionAttributeMessage}", "returnTemplate": "${restrictionAttributeMessage}"}], "web_chat": {"tracking": {"enabled": true, "greeting": false}, "assistants": {"enabled": true, "greeting": false}, "return": {"enabled": true, "greeting": false}, "greeting": false, "message_us": {"external_message_us_link": "https://www.spencersonline.com/custserv/custserv.jsp"}, "bot_icon_src": "https://linc-campaign-media.s3.amazonaws.com/spencers/2023-07-06/chat-spencers-S.png"}, "locator": {"default": {"page_title": "Order Locator", "destination": "tracking"}}, "store_locator": {"url": "https://stores.spencersonline.com/"}, "optin_widget": {"messenger": {"disabled": false, "plugin_type": "button"}, "sms": {"disabled": false}, "alexa": {"disabled": true}}, "favicon_url": "https://linc-campaign-media.s3.amazonaws.com/Staging/Spencers+Online/favicon.ico", "header_links": [{"url": "https://www.spencersonline.com/category/tees/3369.uts", "text": "Graphic Tees", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/body-jewelry/2025.uts", "text": "Body Jewelry", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/personal-care/5626.uts", "text": "Personal Care", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/room-decor/5531.uts", "text": "Room & Decor", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/fashion/4663.uts", "text": "Lifestyle", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/lingerie/pc/5626/213.uts", "text": "Lingerie", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/drinkware/285.uts", "text": "Drinkware", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/gifts-gags/4700.uts", "text": "Gifts & Humor", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/pop-culture/4655.uts", "text": "Pop Culture", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/seasonal/5054.uts", "text": "Seasonal", "image_url": "", "sub_tabs": []}, {"url": "https://www.spencersonline.com/category/clearance/3257.uts", "text": "Clearance", "image_url": "", "sub_tabs": []}], "tracking": {"campaign": {"carousel": {"enabled": true}, "campaigns_shown": 5}, "status": {"legacy_widget": {"enabled": true}}, "rating": {"disabled": false, "rating_only": false, "icon_type": "thumb_circle"}, "message_us": {"disable_message_brand": true, "disable_message_carrier": true}, "feedback": {"reasons": {"on_time": {"label": "On Time", "visible": true}, "est_delivery_date": {"label": "Est. Delivery Date", "visible": true}, "shipping_fees": {"label": "Shipping Fees", "visible": true}, "shipper_support": {"label": "Shipper Support", "visible": false}, "shipper_assistance": {"label": "Shipper Assistance", "visible": false}, "product_quality": {"label": "Product Quality", "visible": false}, "order_accuracy": {"label": "Order Accuracy", "visible": true}, "damaged_package": {"label": "Damaged Package", "visible": true}, "product_sizing": {"label": "Product Sizing", "visible": false}, "time_to_ship": {"label": "Time to Ship", "visible": false}, "order_not_received": {"label": "Order not Received"}, "other": {"label": "Other", "visible": true}}}}}, "custom_styles": {"header": {"paddingTop": "8px", "borderBottom": "1px solid #d1d1d6"}, "header_logo": {"padding": "0", "float": "inherit", "height": "64px", "maxWidth": "100%", "width": "170px", "marginBottom": "12px"}, "header_items": {"padding": "0px", "borderTop": "1px solid #d1d1d6"}, "header_item_hover": {"backgroundColor": "#f2f2f2", "borderRadius": "25px"}, "header_item": {"padding": "0"}, "header_item_label": {"fontFamily": "Arial, sans-serif", "fontWeight": "500", "fontSize": "16px", "padding": "0 8px 0 8px"}, "message_button": {"textTransform": "uppercase", "fontSize": "12px", "fontWeight": "500", "color": "white", "backgroundColor": "#f7941e"}, "return_item_selection_icon_selected": {"color": "green"}, "return_item_selection_icon": {"color": "red", "borderColor": "black", "borderStyle": "bold"}, "link_text": {"textDecoration": "underline"}, "_variables": {"themePrimary": "#000000", "headerHeight": "45px"}, "chat_header_title": {"fontSize": "18px"}, "header_item_label_hover": {"textDecoration": "underline"}}, "custom_text": {"tracking": {"status": {"status_title": {"delivered": {"default": "Your order has been delivered."}, "shipped": {"default": "Your package has shipped!"}, "ordered": {"default": "Your order is being processed."}, "in_transit": {"default": "Your order is on its way."}}}, "opt_in": {"optin_service_text": "Receive Updates On Your Order", "opt_in_msg": "We\u2019ll keep you informed about your package\u2019s delivery status. Orders ship within 3 business days.", "opt_in_title": "Get shipping updates", "sms_optin_management_terms_and_conditions_text": "If you agree to receive Spencer's tracking updates via SMS, you will receive text messages when your package is shipped, out for delivery, delivered, or delayed. Message and data rates may apply. Text Message frequency is based on account orders. To cancel updates, please switch off SMS alert option on our Order Status Tracking page, or Text NO to (833)800-0951. Our participating carriers include (but are not limited to): AT&T, Sprint PCS, Metro PCS, T-Mobile, U.S. Cellular, and Verizon Wireless.", "sms_channel_label": "Text Me", "messenger_channel_label": "Facebook Messenger"}, "return": {"return_description": "Need to make a return? Return by mail or in store."}}, "return": {"product": {"eligible_text": {"not_eligible": "Not eligible for return until product is delivered"}}, "options": {"store": {"label": "Return to store or by mail", "description": "Once your return is processed, you will be asked to print your return packing slip.

Package the printed slip along with your returnable item(s) and mail the parcel via a convenient shipping carrier to:

Attn: Spencer\u2019s Returns
6001 Greenpointe Drive S.
Groveport Ohio 43125

If returning by mail, please be sure to get tracking information and note that we are unable to refund the original return shipping costs.

You can also return the item(s) along with the packing slip to your nearest store."}, "return_to_store_title": "Find A Store", "refund_method_msg": "jjj"}, "return_label": {"label_created_title": "Return Started", "print_multi_labels_note": ""}, "return_to_store": {"instructions": ["Once your return is processed, you will be asked to print your return packing slip.", "", "Package the printed slip along with your returnable item(s) and mail the parcel via a convenient shipping carrier to:", "", "Attn: Spencer\u2019s Returns", "6001 Greenpointe Drive S.", "Groveport Ohio 43125", "", "If returning by mail, please be sure to get tracking information and note that we are unable to refund the original return shipping costs.", "", "You can also return the item(s) along with the packing slip to your nearest store."]}, "instructions": {"print_step": {"description": "Testing"}, "find_store_step": {"description": "Return your item(s) to

Attn: Spencer\u2019s Returns
6001 Greenpointe Drive S.
Groveport Ohio 43125

If returning by mail, please be sure to get tracking information and note that we are unable to refund the original return shipping costs.

OR

Find a location near you to drop off your items and finalize your return using the store locator button below.", "label": "Ship It Back"}}, "shipping_cost": {"free": " "}}, "web_chat": {"title": "Guest Services"}, "locator": {"3": {"instructions": "Locate your order without logging in. Enter the order number, email address, and zip code (billing or shipping) associated with the order you wish to find.

Once you\u2019ve located your order, you may start a return, view tracking information, and more."}, "return": {"instructions": "Locate your order without logging in. Enter the order number, email address, and zip code (billing or shipping) associated with the order you wish to find.

Once you've located your order, you may start a return, view tracking information, and more."}}}}